Nord 450
450 L · graphite · two door
- Serial tracking
- Serial tracking at receiving and shipment
- Price
- Customer price · contract terms
- Availability
- Tashkent · 6 available out of 9
- Customer terms
- Deferred payment · within limit
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Current stage Order Management question Test with your data 01 02 03 04 Book a process review
Smartup · Industries
Home appliances and electronics distribution - from model and serial number to delivery and return
Connect each model and variant to a serialized unit, price, reservation, credit decision, delivery and return - across sales, warehouse, logistics and finance.
Catalogue by brand, model, article and serial numberThe seller sees the model, price and available stock while preparing the order
One order - several points of risk
The model is selected in sales, but the error surfaces in the warehouse or at delivery.
Home appliances and electronics require the variant, serialized unit, customer terms, reservation and bulky goods delivery to stay connected before the order is confirmed.The model lacks an exact variant
Colour, configuration, size or regional version is clarified after the order - the reservation then has to be changed manually.
The serialized unit loses its document trail
Receiving, shipment, delivery and return live in separate records - the product history has to be reconstructed.
Sales cannot see execution constraints
Stock exists, but the unit is reserved, held in another branch, requires a separate delivery or the order is on credit hold.
Governed catalogue
From category to a variant the seller can confirm to the customer.
Switch scenarios to see the model, variant, serial tracking rule, price, availability and customer terms in one decision workspace.Illustrative models, prices and stock. The catalogue, attributes, master data owners and commercial rules are agreed separately for each implementation.
Serialized unit traceability
One serial number connects the product, documents and accountability.
The selected unit moves through five stages. Its document, location, status and responsible process stay visible at each step.Illustrative serialized unitNord 450 · graphite
SN-N450-026841Reserved for an orderReceiving
The serial number is linked to the model, batch, warehouse and receiving document.
Control before confirmation
The order passes five checks before a promise reaches the customer.
Change the model or branch and the decision is recalculated from catalogue, price, available reservation, credit and delivery terms.- Confirmed
Model and variant
Category, item number, variant, configuration and serial tracking rule.
- Contract terms
Price and customer terms
Contract price, discount, promotion and sales channel for the selected customer.
- Available
Stock and reservation
Available quantity by warehouse after active reservations.
- Within limit
Receivables and credit limit
Overdue debt, payment term, registered payment and available credit.
- Agree delivery window
Execution terms
Shipping warehouse, bulky goods handling, address and agreed delivery stage.
Bulky goods order execution
Sales sees the next operational step, not just a status.
Switch orders to see where execution stands and which team must remove the constraint.SO-18426 · Nord 450
Tashkent · customer outlet
- Order
- Reservation
- Picking
- Shipment
- Delivery
- Owner
- Logistics
- Timing
- Agreed window · tomorrow
Illustrative orders. Geography, transport scenario and status model are defined within the agreed implementation scope.
Return and warranty related claim
A claim continues the serialized unit history instead of starting a new message thread.
The system preserves the link between customer, product, document, reason and decision. Repair operations remain in the service centre system unless they are explicitly included in scope.Decision by role
One order. Four management questions.
The model, serialized unit, reservation, document and financial fact stay connected - only the decision changes by role.Can we confirm this exact variant to the customer?
Sees
Catalogue, price, available reservation, customer terms and order execution stage.
Acts
Confirm the model, select another warehouse or approve a replacement.
Take a real order through delivery or return with your team.
The seller sees the model, price and available stock while preparing the order
A serialized unit is traceable through receiving, shipment and return documents
Delivery and the customer request remain linked to the same order instead of separate messages
Debt and available credit are checked before shipment is confirmed
Solution boundary
Smartup connects the catalogue, serial tracking, order, warehouse, delivery, settlement and return within the agreed implementation scope. Warranty policy, service centre repair operations, transport optimisation and master data ownership are defined separately for each project.
Questions before implementation
Do we need to replace our current ERP or service system?
No. Smartup can operate alongside the existing ERP and exchange the agreed master data, orders, stock, documents and statuses. The service centre system can remain the owner of the repair process.
How does the first productive scope start?
The catalogue and serial tracking rules, master data owners, warehouses, reservation and credit rules, delivery statuses and acceptance criteria are agreed first. With source data ready, the first productive scope can launch from four weeks.