Trust architecture
Control who signs in, what they see, what they change and how it is reviewed.
Smartup connects identity, permissions, user actions, audit and external data exchange. Settings that depend on your architecture are documented separately for the project.
How the controls connect
Each stage answers a specific question for IT and security teams. Open a stage to see the mechanism and the expected evidence.
SSO, 2FA, trusted IP addresses and active-session management help verify the user and apply the sign-in policy.
A verified user and a managed session.Roles and responsibility scopes limit access by branch, distributor, warehouse, territory and permitted operations.
A role matrix and agreed access boundaries.Permitted operations stay within the assigned role, while status changes and key actions are retained in the document history.
An action linked to a user, an object and a time.The audit trail and document history provide evidence for reviewing sign-ins, actions, status changes and stated reasons for changes.
A record suitable for internal review and investigation.The architecture diagram, access matrix, integration map, audit example and recovery documents connect the stated control to its project implementation.
A set of artifacts for an IT and security review.Five control groups
Each group shows the platform mechanisms and the outcome the process owner should be able to understand.
Verifies the user and manages sign-in conditions.
Limits data visibility and available operations.
Retains the history of actions and document changes.
Applies agreed policies for mobile work and data.
Separates credentials and controls delivery retries.
Responsibility boundaries
This distinction makes the limits explicit: it shows what you can verify in the product and what needs to be agreed for the customer's infrastructure.
Encryption at rest and in transit, and controlled database exports.
SSO, 2FA, trusted IP addresses and termination of active sessions.
Responsibility scopes, an audit trail and document history.
Separate credentials, agreed endpoints and idempotent delivery.
Solution components, environment boundaries and data location.
The backup and restore method, with supporting evidence.
Target parameters for the agreed architecture and service scope.
Project-specific roles, channels, handling and escalation procedures.
Applicable provisions of the DPA, SLA and signed contract.
IT / security review
These artifacts turn a general security discussion into a review of a verifiable project configuration.
Components, environments, boundaries and data flows.
Roles, operations and responsibility scopes.
Endpoints, exchange directions and master-data owners.
The user, time, action and available context for a change.
The method, frequency and result of the agreed check.
Responsible people, channels and the next-action procedure.
IT and security questions
The answers separate platform capabilities from parameters that depend on the selected architecture and contract.
Data location depends on the selected topology and project requirements. It is recorded in the architecture diagram, project documentation and contractual materials where applicable.
Yes. SSO is configured with the agreed identity provider, and 2FA adds a second sign-in factor. The exact policy and user coverage are defined for the project.
The audit trail records user sign-ins and actions, while document history retains status changes and key operations. The required coverage and a sample record are checked during the IT review.
The project defines the minimum application version, restrictions for compromised devices and rules for photos, media and geolocation. The policy depends on the mobile workflow and user roles.
Universal values are not published without a selected architecture and service scope. Target RPO/RTO, backup, recovery and escalation are agreed and documented for the project, in the SLA and in the contract where applicable.
Next step
Bring a systems diagram, hosting requirements, roles, integrations and critical processes. In the working session, we will identify which controls to review and which parameters to document for the project.
