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SFA · DMS · RETAIL EXECUTION FOR FMCG

Distribution without blind spots

Automate FMCG distribution: manage field sales, orders, stock and receivables in one system.Field sales, orders, stock and receivables in one system.

Process review · 30 minutes

From visit to payment

Illustrative scenario

Map of the order flow from warehouse through delivery to outlet and collection

01 / 04Visit

Visit confirmed
  1. Visit
  2. Order
  3. Shipment
  4. Payment
  • 800+active midsize and large companies in Central Asia
  • 28,000+daily active users
  • ~30%of the Central Asian SFA market
  • Offline-firstfield visits without connectivity

Four blind spots that erode revenue

The gap appears after planning: each area has an owner, but the entire business pays for delays.

01RSM · SV

Field execution

The visit is unverified, the route is incomplete and the outcome cannot be explained.

GPS evidence · check-in · route compliance
02Trade Marketing

Shelf execution

OOS, price and promotion deviate from the standard, so lost sell-out is detected too late.

Photo · OSA/OOS · Perfect Store
03CFO

Cash

The order reaches dispatch before overdue receivables, credit limit and promise-to-pay are checked.

DSO · aging · credit control
04Commercial director

Distributors

Sell-in is visible, while sell-out and distributor stock remain a black box.

Sell-out · distributor stock · active outlets

Five execution workstreams

Each workstream closes a distinct loss area and can scale in stages. Master data, roles and analytics remain shared.

Choose an execution workstream01 / 05

SFA · FIELD SALES

Field sales

Cycle active

OwnersCommercial director · Supervisor

Workstream steps04 / 07
Store visit

Execution Verified

GPS, check-in, required steps, photos and outcomes are captured even without connectivity.

Workstream outcome

Every visit is verified, every outcome is explained and the next route is driven by evidence.

Workstream metrics
  • Productive visits, %Share of store visits that end with an order.
  • Route complianceShare of the planned route completed as scheduled.
  • Average order valueAverage value of orders in the selected period.
  • Active outletsNumber of outlets with a shipment in the selected period.

The workstreams operate independently while sharing customer, outlet and SKU master data and one analytics layer.

DISTRIBUTION GROUP CONTROL

Every distribution layer - from group to outlet. No waiting for manual reports.

Unify owned branches and independent distributors in one management model. Compare primary and secondary sales, inventory, orders and receivables by country and portfolio, then drill any variance down to contract, SKU and outlet.

MANAGEMENT GEOGRAPHY

Different countries.
One distribution picture.

Sales, stock and receivables come together in a shared data model.

Illustrative scenario
One Smartup data model
  1. Distributor data

    Sales, stock and receivables across countries

  2. Completeness check

    Source matching and data completeness

  3. Network overview

    One model for distribution management

Reduced motion

Select a country on the map

ORDER CHANNEL AND CASH CYCLE

Direct sales and cash control before the next order

Telegram captures demand where customers already work, while Finance & AR applies the same contracts, prices, stock and credit rules from order through payment.

B2B CHANNEL

Telegram bot for direct ordering

The outlet sees its catalogue, prices and promotions, repeats an order and receives status updates without calling an operator.

  • Customer-specific prices and promotions
  • Repeat ordering without re-entry
  • Statuses, documents and notifications

FINANCE & AR

Credit risk is visible before dispatch

Receivables, aging and available credit are checked before confirmation; payments and promised payment dates help determine the next action.

  • Receivables and aging analysis
  • Limits and blocks before ordering
  • Payment promises, payments and ERP reconciliation

Solutions for business leaders

Start with the distribution decision you are accountable for.

01

Owner / CEO

Compare the plan with execution from the group down to outlet and SKU.

Net sales · execution gaps · risk exposure
02

Commercial Director

Choose the next action on coverage, outlet activity and OSA.

Coverage · outlet activity · next action
03

Operations Director

Work through order flow, inventory and distributor-network service.

Secondary sales · inventory · service
04

Finance Director

Review ageing and credit limits before shipment.

DSO · ageing · overdue AR · limits
05

IT Director

Set the ERP boundary, data exchange, access and audit.

Data quality · exchange · access · audit

A distribution management platform.

Smartup connects the agreed plan to route, visit, shelf, order, delivery, payment and the next management action - integrated with an existing ERP or using the native Smartup ERP core for the agreed project scope.

Platform: SFA, FIN, B2B Marketplace and POS
Smartup + existing ERP

An existing ERP keeps its agreed accounting and/or master-data role, while Smartup manages the agreed distribution-execution scope and exchanges documents, identifiers and statuses within the project.

Explore integrations
Smartup with native ERP core

Smartup combines distribution execution and ERP/accounting for the agreed project scope; country requirements, accounting policy, opening balances, integrations and migration boundaries are set during implementation.

Discuss implementation

An exception or signal becomes a task with an owner, due date and evidence; verification closes the result and returns it to the next management cycle.

Shared dataAPI and ERPProject rulesRoles and auditDeployment scope agreed per project

Integration

Integrate with 30+ ERP, BI and business services

Smartup fits into your existing IT landscape, synchronizing master data, prices, inventory, orders, payments and statuses through APIs and governed exchange schedules.

The project integration map defines the scope and direction of each data flow. With an existing ERP, that system keeps its agreed accounting and/or master-data role; with the native Smartup ERP core, Smartup covers the agreed ERP scope.

  1. 01 · SYSTEM OF RECORD

    ERP keeps master data

    Customers and outlets, SKU, prices, stock, contracts and credit rules remain in the system of record.

  2. 02 · EXECUTION

    Smartup manages what happens

    Routes, visits, shelf execution, orders, delivery and collection run in one operational layer.

  3. 03 · VERIFIED RETURN

    Verified facts flow back

    Execution facts, document status, secondary sales, payments and AR return within the agreed project scope.

ERP and accounting

Master data, prices, stock, contracts and credit rules.

  • 1C
  • SAP

BI and data exchange

Management analytics, data marts and governed data flows.

  • Qlik
  • Power BI

Marking and local services

Traceability, e-invoicing and mandatory local operations.

  • Marking
  • Fiscalization / E-invoice

Payments and sales services

Payments, self-ordering and last-mile fulfilment services.

  • Payments
  • Payme

Prove impact with a pilot, not a percentage promise

KPIs are measured against your baseline. A first production scope can go live in as little as four weeks, depending on modules, integrations and data readiness.

  1. 01

    Starting baseline

    Establish baseline metrics for the selected execution loop before making changes

  2. 02

    Controlled pilot

    Define the territory, roles, data and first execution workstream

  3. 03

    Comparison with baseline

    Compare 3–5 agreed KPIs with the baseline

  4. 04

    Go / no-go decision

    Scale only after the outcome is validated

What teams usually ask before a pilot

Pilot and commercial terms

Where to start, how long launch takes and how impact is proven.

01How long does implementation take, and what determines the timeline?

The first production-ready scope can go live in as little as four weeks. The timeline depends on three things: how many workstreams you launch at once, which integrations your accounting or ERP system requires, and the quality of customer, outlet and SKU master data. A solution covering several thousand outlets is rolled out in stages; the overall timeline is defined after reviewing the project scope.

02How is pricing calculated?

Pricing combines a base subscription, user licenses and the modules you activate. Implementation - configuration, integrations and team training - is scoped separately. The final configuration depends on field-team size, selected workstreams and integration depth, so we calculate it after reviewing your process.

Architecture and field work

The ERP boundary, data exchange and offline field execution.

03What happens to our existing ERP and accounting system?

You can keep it. Smartup supports two project models: integration with an existing ERP, which retains its agreed accounting and master-data responsibilities, or the native Smartup ERP core for the agreed distribution scope. In both models, data ownership, exchange direction and synchronization frequency are fixed in the project integration map.

04How does the system work when field teams are offline?

The field-sales app works without an internet connection: visits, GPS data, required steps and shelf photos are stored on the device. When connectivity returns, records are synchronized with their event order and timestamps. Until then, new records are available on the employee’s device.

Governance and scale

Multiple distributors, portfolios, access and data residency.

05Can one Smartup environment manage multiple branches and distributors?

Yes. Smartup supports a governed hierarchy from group and country to legal entity, branch or distributor, warehouse and territory. Management sees consolidated KPIs and can drill down to a distributor, outlet, order or debt item. Access is role-based; in the existing-ERP model, each participant’s system keeps its agreed role.

06Where is data hosted, and how are localization requirements met?

Data is hosted in Tier III data centers. Clients in Uzbekistan can choose in-country hosting in line with personal-data requirements. On-premise deployment inside your environment is also available when required by security policy. Role-based access is enforced and every action is written to an audit log.

Working session · 30 minutes

See Smartup in your own processes.

We trace the flow from plan to payment, expose the gaps between plan and execution, and define the first pilot workstream. No generic slide deck - we work with your processes and data.

Working-session outcome

  • A gap map across field sales, shelf execution, distributors and cash.
  • A first workstream with an owner and clear pilot boundaries.
  • 3–5 KPIs to measure impact against the baseline.
  • The data and integration checklist for launch.

You leave with a decision on where to start the pilot and how its impact will be measured.

Book a process review

Leave your details. A Smartup specialist will confirm the time and prepare for your distribution scenario.

We respond within one business day. Or contact us directly:
+998 (71) 200-88-33sales@smartup24.com

Book a 30-minute process review

We will review your distribution process and define the first execution workstream, 3–5 pilot KPIs and data requirements.

+998 (71) 200-88-33 · sales@smartup24.com