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Customer implementation story

Liqui Moly: prices, stock and orders at the outlet

MERIDIAN TEMPO gave its sales representatives current prices, stock visibility and order entry during the visit, with branch activity and reporting in one system.

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Client
MERIDIAN TEMPO - the Liqui Moly representative in Uzbekistan
Industry
Distribution of automotive lubricants and car chemicals
  • Mobile access to the current price list and order entry in the outlet
  • Real-time sales data
  • Online monitoring of warehouse stock
  • Automation of sales representative visits
  • Automatic report generation

Evidence level

Evidence boundaries

Evidence level
Verified mechanism
Implementation scope
Mobile access to the current price list and order entry in the outlet · Real-time sales data · Online monitoring of warehouse stock · Automation of sales representative visits · Automatic report generation · Recorded visit-task completion and KPI calculation · Shared operating system for branches across Uzbekistan
Operating model
Not disclosed
Measurement window
The public source does not state one measurement period; this page presents the verified implementation mechanism.
What is verified
The implemented mechanism is shown. Outcomes without a verified period, baseline and method are not published.
Country
Uzbekistan

Answer the customer during the visit

Check the price. Confirm stock. Take the order.

At MERIDIAN TEMPO, the Liqui Moly representative in Uzbekistan, sales representatives access prices, stock and order entry at the retail outlet. The same operations feed sales visibility and reporting.

Choose a step or follow the automatic walkthrough.
The sales representative’s mobile workspacePrice, stock and order entry in one conversation
01Price list
Current price
02Stock
Online availability
03Order
Entry at the outlet
Illustrative interface. Product names, prices, stock quantities and customer records are not shown.

01 · Price

Open the current price list while speaking to the customer

During the visit
The sales representative opens the mobile price list at the retail outlet.
In the system
The current price is available in the same system used to work with the customer.
What the team can do
Answer the pricing question during the visit without a separate call to head office.

From stock visibility to purchase planning

Plan the next purchase with current stock and demand in view.

Online stock monitoring gives the team a basis for purchase planning and managing excess inventory.

01

Online stock

See product availability in the system.

02

Recorded demand

Use orders and sales to understand current activity.

03

Purchase plan

Make the replenishment decision with current operating data.

Visit execution that can be reviewed

Connect visit tasks to recorded actions and KPIs.

Smartup records completion of visit tasks. Those records make field execution visible and provide the basis for KPI calculation.

  1. 01
    Task

    What needs to be completed during the visit

  2. 02
    Execution

    The sales representative carries out the task

  3. 03
    Record

    The system records the completed action

  4. 04
    KPI

    Calculation uses those operating records

From daily operations to reporting

Generate reports from the work already recorded.

Orders, sales, stock and visits are available in Smartup. Automatic reporting brings those operations into a shared view.

  1. 01
    Operation

    An order, sale, stock record or visit

  2. 02
    Data

    Available in real time

  3. 03
    Report

    Generated automatically

  4. 04
    Decision

    The team reviews the shared operating picture

Branches connected across Uzbekistan

The field team, branches and head office work with shared information.

MERIDIAN TEMPO brought its branches across Uzbekistan into one system, connecting local customer work with sales visibility and reporting.

01

Shared system

Common operating records

02

Branches

Work in the same system

03

Field sales team

Prices, visits and orders

04

Management visibility

Activity and reporting

Illustrative interface showing participants in the shared process. It is not a branch map or the customer’s organisation chart.

What changed in daily work

From calling the office to entering the order during the visit.

01

Before Smartup

  • Prices and order status were checked through head office.
  • Warehouse records and reporting were maintained manually.
  • Visit visibility depended on the employee’s own report.
02

With Smartup

  • Prices, stock and order entry are available at the retail outlet.
  • Sales data is visible in real time and reports are generated automatically.
  • Visit-task completion is recorded in the system and used for KPIs.

What was implemented

The connected processes in the Liqui Moly case

  • 01Mobile access to the current price list and order entry in the outlet
  • 02Real-time sales data
  • 03Online monitoring of warehouse stock
  • 04Automation of sales representative visits
  • 05Automatic report generation
  • 06Recorded visit-task completion and KPI calculation
  • 07Shared operating system for branches across Uzbekistan

Practical decisions

Five questions the team can answer with the same data.

01

Customer conversation

Can I give the customer a price now?

The representative opens the current mobile price list during the visit.
02

Order entry

Can I enter the order here?

The order is entered at the retail outlet while the customer is present.
03

Visit execution

Which visit tasks were completed?

The system records task completion and uses those actions in KPI calculation.
04

Purchase planning

What needs replenishing?

Online stock and operating data provide the basis for the purchase decision.
05

Branch management

What is happening across the branches?

Sales, reports and branch activity are available in the shared system.

About this case

Implemented processes, with a clear scope of evidence.

The case describes the published implementation at MERIDIAN TEMPO. It does not attach performance percentages or a payback period without a documented baseline and measurement method.

The public source does not state one measurement period; this page presents the verified implementation mechanism.

The implemented mechanism is shown. Outcomes without a verified period, baseline and method are not published.

SolutionAutomotive parts distribution - from exact part number to shipment and returnPlatform moduleDirect customer B2B orders through Telegram BotExpert resourceWhat is van selling
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